axs ticket refund insurance

Submission of our own medical confirmation form is preferred, please download it here: medical form template. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. We also give them access to 24/7, multilingual . . Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. You are urged to review all pages displayed during your completion of a purchase. Please be advised we will require a copy of the death certificate to be attached. What does insurance on concert tickets mean? Reply from AXS UK. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Thank you for taking the time to let the people know. Verification of information may be required prior to the acknowledgment or completion of any purchase. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . How do you send documents to Uber? AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Therefore, we ask for: A completed medical confirmation form. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. If I have XCover ticket insurance and miss an event, can I get a refund? Fans may consider purchasing Allianz ticket insurance at the time of purchase. Ive also heard similar stories from all of my concert going friends. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . In these cases, customer service will attempt to contact you, using the information we have on file. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Your ability and/or right to transfer or resell tickets may vary. It doesn't apply to housemates who aren't family members or due to attend the event. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. If I have Allianz ticket insurance and miss an event, can I get a refund? IT IS NOT AN INSURANCE POLICY. This content may be old or outdated. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). ugh I am raaaaaging. All photography, filming and other recordings of the event are PROHIBITED. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. You will be entitled to a refund unless otherwise notified directly by your point of purchase. Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. Please contact the venue directly for a refund. Because almost every single time I go through them, its a battle to obtain my ticket. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. PROMOTION RESTRICTIONS. Ad . Official Tickets and Your Source for Live Entertainment | AXS.com By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. Apply for a refund. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. I bought these from AXS . I was signed in, had my confirmation code and everything, but they didnt send me the ticket. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. I tried to buy insurance after the fact but . Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. Hey did you end up filing a claim with Amex? If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. can reveal. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. You have chosen AXS Mobile ID as your method of delivery for your tickets. Refund policies may vary depending on promoter, venue, state or local laws. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). So please be as cautious as possible when going through AXS. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. This tracks your activity using third party cookies. Press question mark to learn the rest of the keyboard shortcuts. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. mail If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. Be the first to know. You must supply the required Payment Method and/or other personal information in order to complete your purchase. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. 1999-2023 PayPal, Inc. All rights reserved. Click Close and Add Documents to go back and add them now. No forms, no IDs, no complications. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Have now given up. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. AXS is not responsible for the acts or omissions of any venue or Client. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. Holder covenants not to sue any of Releasees for use of Personage as provided herein. To read the updated Privacy Policy, please. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Event date, time, talent, participants and rosters are subject to change without notice. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. When it's time to go home, all combo lock deposit refunds are issued quickly. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . We notice that your web browser is out-of-date. SEARCH/NO EXPECTATION OF PRIVACY. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Terms and conditions of sites linked to by or from the Service may vary by site. I don't see why I should have to do the legwork on this one. With a simple integration this product has gone from strength to strength enabling AXS . Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. We appreciate your patience during this unprecedented time. x, Hello! If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. I cannot access the Insurance company. Please complete the section which is relevant to your application. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). 4 days ago. We make no representations or warranties about the quality of your watching experience or your display. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Leave the Archive. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. If the event is rescheduled, we'll advise what options are available to you. 36. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. Ad . For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Date on which medical attention was first sought for illness/injury? In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. Individuals in possession of a recording device are subject to confiscation and/or ejection. We act on behalf of a seller (our Client) when selling Primary tickets. 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