You will gain hands on experience in cooking and preparing Panda favorites for our guests. As a customer of Panda Express in the past, I appreciate the value you put on customer service. As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". You're wanted here: Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. I can see where you're headed! As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". 251 Panda Express reviews. Shift Leader - 159 Job in Bloomington, MN - Panda Express Some high school How would you describe your ideal candidate for this position? Make sure to include the positive outcome. Free meals while working at Panda Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. My previous job as a manager required daily cash handling and nightly deposits. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". If you take the bus or ride a bike, that works too! 11 terms. * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. As a Shift Lead for our team, you will have the opportunity to embrace a central role . ", "Here are some sample questions: - When would you like to have this position filled? On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. Shift Leader (FT) - Panda Express - DFW Airport. Good job! 12 no flies All in all, it was worth it to speak up. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Medical and Dental Insurance 6.cash pull- dont exceed $600 54. Cdc. ", "Yes, I have a food handlers card several times over the years. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. How to Answer: Why Do You Want to Work Here? Once my manager returned she was very pleased with the progress that I made, and I was promoted. Great job! Buena Park, California, United States. Will it help you hone specific skills or provide expertise in new areas? Orlando, FL. Shift Leader Panda Express Flashcards | Quizlet 44. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. PANDA EXPRESS Jobs (Now Hiring) Near Me - ZipRecruiter The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? Share one or two examples of how youve excelled in similar environments in the past. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. When the manager is not present, you'll be . Paid Training to prepare you for success This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. 8. funds properly stored In safe, 4 Temperature Created by. If you are looking for Panda Express Interview Questions you have come to the right place. It is the largest Asian restaurant chain in the United States, with over 2,000 locations. Building a conversational environment for our team & listen. Share some of your strengths to show you have qualities in both categories. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. The estimated base pay is $31,797 per year. It can also help you identify employees who may be ready for a promotion. If possible, keep your reply related to the career path for which you are interviewing. Because I am an open leader, my team will let me know if I need to clarify anything. Shift Leader - 2123. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. "When a major problem arises, my first instinct is to take a step back and absorb what just happened. This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Education and Experience: Some high school. Upgrade to remove ads. (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. (8) I am angry. ", "Could you please give me a few reasons why you like working for Panda Express?". This research is also helpful because many companies will post their new openings using their social media platforms. . This would be a great opportunity to use the STAR method. Whether I am training formally or not, I am always the go-to for shadowing and mentorship. ", "I can be a follower when necessary; however, I am naturally a leader at heart. Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. If there is a reason you believe you require an accommodation, please reach out to Human Resources. ", "I enjoy reading and hiking. I do have classes on Monday and Tuesday evenings. ", "My first reaction is to access the situation. Panda Restaurant Group, Inc is an Equal Opportunity Employer. Perhaps you go with a gut feeling. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. * Within the range, individual pay is determined using various factors, including work location and experience. Thank you so much for your interest in joining our In Person Open House Interview Day. (12) I need that cash! ", "I like the culture Panda Express offers. Rest assured, I am reliable and will always come to work on time. (9) I am upset. I feel this experience prepared me for a leadership role. "I have researched Panda Express and read a lot about your company culture and customer service philosophy. Therefore, any date prior to 2019 might not be accurate. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Know Your Worth. In those instances, honesty isn't always the best policy. I love to see others succeed and help them do so. Match. The interviewer would like to know what attracts you to a role with Panda Express. If you get upset you will take it on future customers. Talk to the interviewer about your attendance. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. Match. You will support in creating a vibrant and welcoming environment for our guests. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. Speak about times in your career that your employers have relied on you. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. exclamation marks in sentences of your own. Match. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. ", "Stress is part of any demanding job, and I have learned to embrace it. Panda Express Shift Lead Training. The highlight for the interviewer the primary factors that made your leadership style a success. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. I have been responsible for both disciplining and terminating employees. Sets found in the same folder. "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. You can also refer to any positive employment references. health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda . I don't enjoy setbacks, but I do take them as a learning experience. Table Games Shift Manager Job | Lone Butte, Chandler, AZ | Hospitality This is a good start! Full-Time. 58 terms. Country manager Jobs in Penally, Wales | Glassdoor I knew the basics but was certainly not trained on the specifics of the role. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. Be true! 1 Followup The biggest success factor I believe is communication. Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Panda Express Hourly (. Job Details. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. Perhaps your computer crashes, and you realize you may have just lost all of your hard work. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Job Description For Panda Express | Now Hiring - CareHealthJobs When it comes to complex problem solving, decisions are not always readily reached. $18 to $24 Hourly. What do you like best about working here? Do they offer innovative menu items or engaging product promotions that keep customers coming back? 4.guest reciept If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. Difference between PIC and Shift Lead : r/PandaExpress - reddit Is the service always consistently good? With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. I appreciate your balanced approach to this question. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Talk to the interviewer about a time when you have dealt with this type of situation. Tell about the Action you took to overcome a challenge and complete the task. Honesty and integrity are valued by all employers. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. However, with alittle preparation, you can ace the Panda Express Job Interview. Do you have experience in corrective discipline and terminations? Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) The interviewer wants to know if your reactions to problems reflect maturity and professionalism. What about this position is the most important? The interviewer would like to know if you have taken any food specific training or certifications? You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." marvelousbodine4097. When factoring in bonuses and additional compensation, a . Is the overall food/ingredient quality better than their top competitors? The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. PANDA EXPRESS - 108 Photos & 182 Reviews - 14480 Merced Ave, Baldwin The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. A. Katrina B. phone service C. provider D. letter. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. raphaelamadeus. ", "Absolutely. favorite_border. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. Workspace is restricted and employees are generally expected to remain standing for long periods of time. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. If you have experience leading a team, describe what made you successful in that role. I would love to end up in a supervisory role later in my career. How do you manage the stressful times? Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. Answer dates might appear two to three weeks before they were published. Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. Don't forget to share the positive outcome. I then go into ", "I have taught myself to become much calmer with my first reactions when problems arise. This culture is precisely the one that I am looking to work in. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. To bring our 2020 vision alive & in action. Are there any courses I could take to better prepare, while you make your hiring decision? This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. You've answered well! What Does a Wawa Customer Service Associate Do? Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. I work well under pressure. However; time may come when you need to speak up about something, and it may not look the best on you. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. Pay Range: $17.50 - $26.00 / Hour *. The first restaurant opened in. Shift Lead Qualifications. That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". In that case, I will do what it takes to protect the company's reputation. Learn more here. The purpose of this page is to help you prepare for your job interview. 95 terms. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. With proper communication, everyone is aware of their role in the process.". I was sick just 2, and a note from my Doctor accompanied those. Have a question or concern? 85 open jobs for Country manager in Penally. State a fault required for the role but not a dealbreaker if you dont have it. If you are a part of any organizations, sports teams or clubs, talk about your involvement. You've talked about which social media platforms you use and how they enable you to connect with the company. Be recognized as a world leader in people development to become loved by our guest. It can be as simple as a time you influenced your coworkers to act or respond in a certain way. 4 all meat in preptable and prep cooler holds 40 and below "Your customer service standards are one of the reasons I was so attracted to your company. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. This is an answer you can build on. standingeagle1. Estimated $24.8K - $31.4K a year. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. ", "I have researched Panda Express a great deal, before coming in today. Find out what a Panda Express Shift Leader does, how to get this job, and what it takes to succeed as a Panda Express Shift Leader. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Don't let this question catch you by surprise! Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. ", "I am a team player with very few limitations to my schedule. Are you someone who can handle stress on the job? A free inside look at company reviews and salaries posted anonymously by employees. Panda Express was updated by Rachelle Enns on May 26th, 2018. A great example of my honesty would be the written reference that I have from my most recent employer. (6) I am unable to send or receive calls from my home or neighborhood. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. I took charge for two weeks, and the experience was quite positive! Share more about how you assess the situation before moving on to the rest of your answer. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. "I spend a lot of my free time volunteering at the local animal shelter. I am good at explaining how things work. (5) The service has been sporadic. 8. cashier drawer count- verify by pic Shift Lead job at Panda Express, Irving, TX - SEASONED Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. The "Most Likely Range" represents values that exist . 5007 Total Views. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. PANDA EXPRESS - 17 Photos & 24 Reviews - Yelp For this reason, I would rate my communication skills as a 7/10. Test. Overtime may be required during peak business hours. Panda Express Shift Lead Jobs, Employment | Indeed.com "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. ", "I appreciate that Panda Express encourages continued education and training. JOB ID. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). 48 terms. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Shift Leader - 2205 - Panda Restaurant Group Careers From there, they may be promoted to general manager, and then to district manager. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Briefly explain the knowledge that you do have in training, and coaching, in the workplace. Save my name, email, and website in this browser for the next time I comment. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. This meant that I needed to multitask between taking orders, delivering food and checking on customers. Try to think of a time when you went above and beyond for a customer. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s).
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