Hi! Here are a few of the most common problems and how to fix them, according to our experts: Seeing the message FaceTime unavailable" when you try to make a call? On your end, is the issue isolated to this contact only? First, try toggling off both FaceTime and Messages. Well, my mom upgraded from the iPhone 11 to iPhone 13Pro the 1st Friday the phone became available. Since you have changed the provider you need to reactivate iMessage & FaceTime. End result? This will start the activation process. But as convenient as FaceTime can be, the video calling app doesn't always work like it should. Great starter home in Hartselle City Schools system under 200k! 2. Ive had an unlocked iPhone 8 for a couple years that I just used as a WiFi device without a cell plan. Where does this (supposedly) Gibson quote come from? Check your Wi-Fi or mobile network. The way i got it to work was to go to Settings > Messages > Send and receive, then remove the Sim card, give it a wipe and reinsert it. Ask Different is a question and answer site for power users of Apple hardware and software. Whether youre in your kitchen or thousands of miles from home, its a major frustration. Tap the plus button and type someone's phone number, email address, or name if the person is listed as one of your Contacts. I just spent three hours trying to figure this out and absolutely agree with Rocky so thank you so much for the suggestion. Their current support has hundreds of replies in a large thread with no distinguished answer, and is generally chaotic. Probably wasted 20 Eur so far trying to fix it. Is it possible that, rather than a bug, it was engineered to be hostile when you unlock the phone and switch SIM cards? The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Every time we call our carriers you both say it's the other carrier. How to fix: Use iTunes to update to the latest version of iOS for your iPhone. Discover answers to all your questions about Apple AirTags: how they work, their range, how long their battery will last, and more. I have the exact same question and Im having the exact same issues. Apple recently shared Copyright 2023 When you dont do this, when you get abroad and put in a new SIM, your old phone number becomes dis-associated with your Apple ID, and people texting you at home are no longer able to do so. He listened to our concerns, shared with us a few options & scenarios and he promised to get back to us as soon as he could. ChatGPT and DALL-E 2 are just a couple of the AI chat bots and image generators available today. I activated the phone that evening as usual, using the SIM card that was already installed in the new phone. You could try the same experiment with Bing Chat and Midjourney or Stable Diffusion. Good point, and sorry you had to go through this. To confirm you own the number youre trying to activate, Apple sends it a silent SMS. Will I be cut off from iMessage until I reenter the country in a month? NY 10036. Those are great questions, and we're happy to clarify. However, Im having problems SMS texting other iPhone users when Im not in WiFi. ! No, dont worry about that, its fine! Then silence. Its not a problem thats been mentioned in the past, I guess because there are usually other ways to get the verification code from a different Apple device, or having a secondary number set up. First you'll need to make sure your webcam and microphone are connected so you can be seen and heard, but from there it's a simple case of clicking the link or pasting it into your browser manually. Im in Indonesia and have a data only sim. View Page This article provides information about how to troubleshoot and resolve issues with the SD or memory card reader on your Dell desktop or laptop. Open Settings > FaceTime > Use your Apple ID for FaceTime. THANK YOU!!! Wait 30 seconds before turning FaceTime on again from the same settings page, then try Had this problem for months in Italy. This little kink first came to haunt me on a trip to Panama. Sign out entirely, then restart your device. The contact used her gmail as Apple ID. In some cases, that SMS can be chargeable, and if your SIM plan doesnt include text messages or you dont have any credit on your phone, that SMS will never arrive. But be sure to back up your device beforehand because this type of reset will delete any data you haven't saved. You will have to carry a print out of the Admit Card to the Test Centre along with a photo-identity card. If it didnt, keep reading. WebBut if your card can't be read or your purchase is declined, the charge won't go through. This is really weird. I can understand how important it is to stay in communication with your partner. On your iPhone, go to Settings > Phone and then turn on FaceTime. It is important that you are able to connect with the people you care about, K22Champion. I haven't tried to use a different phone outlet because all I use is my cellular. That can be a common problem when youre traveling, especially if youve manually set your timezone to be your home location. Finally, go to Settings Messages Send and Receive, and look under You Can Receive iMessages To and From. Again, if the number you want to use doesnt have a checkmark beside it, tap on it to activate it. The only thing I can think of is that maybe my sister-in-law has both my wife's phone number and my phone number in the same contact card, so when she starts a FaceTime call, it goes out to both our numbers (and my Mac by extension)? If FaceTime is not working properly for you, check out our tips for fixing it on your iPhone, iPad, or other Apple device so you can always talk to people face-to-faceno matter where they are. There are a variety of reasons why a person shows up as unavailable in FaceTime. The phone is out of battery or switched off; Do Not Disturb is on; The person did not answer your call after 10 rings; Out of range or not connected to WiFi or Cellular Data; On another FaceTime call; The person you call does not have FaceTime enabled on their device Also check in the Phone app, when you click Contact that it displays the correct number at the top. At the top, hit Add Name and give it a name for your own convenience. They can call me with FaceTime and i can call them back using recent calls, but i cannot call the using FaceTime from contact list. While only those imessaging my appleID are coming through. Tap Edit in the upper-right corner. The first time it was widely reported was after theiOS 7 launch in 2013, and Apple admitted there was a bugpreventing iMessage and FaceTime from working properly on both iPhones and iPads in certain situations. You can share the link in any number of ways from your Apple device, including copying the link to simply paste in a message or email or sharing directly to apps that support that feature. WebThe popup says the phone number in the contact card isn't available for facetime. What video game is Charlie playing in Poker Face S01E07? We can only contact each other at certain times of the day and they're random and then the call drops after awhile. Asurion Experts share tips on what's causing your phone to drain and how to improve your iPhone battery life. Have you tried using a device with a different phone number and Apple ID to reach them? PLEASE HELP ASAP! It may not be phone number but rather your, Devices with different Apple IDs responding to the same FaceTime calls, How Intuit democratizes AI development across teams through reusability. Tap Reset. I now have an iPhone 11. Slightly different problem. From here: If you tap Favorites, choose the contact which shows the word If it's been a while since you signed in with your Apple ID on your device, re-entering your information may help move things along. Well fix your broken tech fastwith or without a protection plan. This worked great for us. Its one of the most important devices you own, and if it breaks, weve got your back. I had recently synced my iPhone 4 with a new installation of Snow Leopard on my OCZ SSD. If you start a new message thread with those contacts (rather than replying to an existing thread), does that change anything? Alternatively, tap New FaceTime. It absolutely does not work in Firefox. To start a Walkie-Talkie conversation, open the Walkie-Talkie app on your Apple Watch and follow these steps: Tap a friend. My wife's phone is signed into her iCloud account and uses her phone number and email address for FaceTime; likewise, my phone and Mac are signed into my iCloud account and use my phone number and email address. Alas, it didnt, and users have continued to report problems ever since. So Monday called AT&T AGAIN, this time the agent had me on phone with so much silence on their end I thought I was being ghosted again. Open the Contacts app. So check to make sure you can do that, and also make sure can receive calls and when you make calls you that the phone number that shows up is what it should be. She got a new sim with her original number to fit the phone. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. If calling party has info for you and someone else in same contact card, then both phones will ring for FaceTime even if not same Apple ID. FaceTime works best over Wi-Fi, but you can use it just as easily with mobile, or cellular, data on your iPhone or iPad. Turns out the fix to this is very simpleFaceTime was not activated on my iPhone 4. Since it only happens with your sister-in-law, I would start there with the trouble-shooting. When you purchase through links on our site, we may earn an affiliate commission. Learn how your comment data is processed. Open the FaceTime app on your iPhone and tap Continue to activate FaceTime. My mother in law just had a milestone birthday and for her present we got her the latest iPod touch. If the number you want to use isnt selected (ie, doesnt have a checkmark beside it,) tap on it to activate it. 5 9 r/LGG8X Join 2 yr. ago How bad is front camera on video calls? Make sure that the number you want to use for iMessage and FaceTime is listed. Salisbury, NC 28146. FaceTime Links lets you invite anyone to chat over FaceTime, no matter the make or model of their device. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. If the activation fails, and youll be staying in a particular countryfor a whileand really want that SIM to work with iMessage etc, you can also restoreyour device through iTunes with the new SIM card inserted. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. After being on the phone for hours with Apple tech support people, and Three tech support people, they literally gave me dozens of different possible solutions but nothing worked. Q&A related to Apple hardware, software, and services. I just bought a new iPhone for my mom and I noticed that when I view her contact from my phone the video button is greyed out and does not show the FaceTime option. Swapping SIM cards at home (like when you switch to a new cell company) can cause exactly the same problem. However by doing this, were you able to still send and receive iMessages to your Canadian number, on the sim only card, as opposed to when people message your appleID? If its blank or incorrect, change/add it. To reset: Tap Settings. I tried unlinking the Apple ID. Be careful doing this if you have two-factor authentication set up for your Apple ID, as youll need to be able to receive the verification code thats sent when you log back in. 3. iMessage and Facetime dont activate. But now I have to wait what it said could be days to sign back in. Learn more about FaceTime activation alerts. I have TFW, which uses the Verizon network but does not provide for any out of country service. I think that is what you called it. rev2023.3.3.43278. It only works if the call is initiated from an Apple device, be that an iPhone or an iPad. Press J to jump to the feed. To ensure the FaceTime call is successful, open the Apple Watch Phone app. We can only contact each other at certain times of the day and they're random and then the call drops after awhile. We do want to get this figured out. and it turned BLUE. Enter the contact name (s) you want your screen to be shared with and tap the FaceTime button to begin a video call. I had the same problem, my wife switched from Samsung to iPhone and didn't appear in my contact list as a Facetime user. I tried everything but end Everything went fine. Apple's FaceTime is one of the world's most well-known video-calling platforms, but it used to be completely inaccessible to anyone using an Android phone or a Windows PC. I did the same for phone - switch it off and back on (the toggle button on the same page) it worked. Furthermore, this only happens when my sister-in-law calls, not anyone else. Do new devs get fired if they can't solve a certain bug? Had reset everything, taken my sim out, logged in and logged out, set up a new apple id anyway the solution was the silent apple sms comes at a fee so if you add a small amount of credit this will cover this and then enable the iMessage going forward IT departments the world over have said it loud and clear: the first order of business when trying to fix anything tech-related is turning the device off and on. What we mean by different Apple ID would be a completely different or new Apple ID than the one you typically use on your iPhone. phew! Health Department. The report notes that Abbott oversees Apple's cloud infrastructure for services like iCloud, iMessage, FaceTime, and others. Here's how to fix FaceTime when it won't connect: When your FaceTime call won't go through, you may not be the only one. NOTE: I had to updated FaceTime settings before Messages settings. My partner and I haven't been able to contact each other for months. First, there could be Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*. So I toggled the button off then on. The phone was being used with my Vodafone account. Got to Settings, tap on FaceTime and turn off the toggle. Because I wouldnt have done it had I known. These features may be blocking you from using your device's Camera and FaceTime apps. Were you having the same issue while with AT&T or only when services were ported to Verizon? Went through ALL troubleshooting methods plus a few more that included restoring iOS 15 while hooked up to PC and a factory reset. Why does this happen, and how can I prevent it? Health Department. Show More. Well help keep you cooking. Cheap data connections like these come in handy for many things when youre traveling, and we recommend buying one if youll be in acountry for any length oftime. If a user replies to you with an answer that works, please reply/comment -solved. Once I got my own line, number, and new phone we still can't reach each other. Yeah the SMS thing worked for me too! More posts you may like r/shortcuts Join 2 yr. ago Watch face automation not working? Then I thought when we add a contact, we can tell it mobile, or iphone.. What if telling iOS EXPLICITLY that the phone # is an iPhone may force it to use iMessage (first). A passionate Apple lover, she is familiar with Genius bars from Sydney to Reykjavk to Mexico City, and only vaguely remembers life before the internet. The problem is when I tried to sign back in it came up with two process verification or something like that and sent a verification code to my number in the US which isnt currently working because Im in the Philippines and using a SIM card from here. The issue has gotten worse since I switched to Verizon. Theres a good chance some of these prompts are not entirely unique. I have given my unlocked iPhone 5s to my partner who has a 3 sim only account. AT&T finally admitted to me that they were updating the towers in my area, causing more than just his calls to drop, so I switched to Verizon primarily because his carrier uses Verizon towers in the states. When tech breaks, we fix it. There are a number of little tricks to try to fix the problem, but sadly no foolproof solutions. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? The iPhone was wiped clean and set up as a new one. Go into FaceTime. Add a Little Credit * Tap Send and Receive Option 1: Move to the Dock for Even Faster Access Option 2: Add More People to Each Bookmark Option 3: Add Your Contact Icons to a Folder Option 4: Remove the Names from Your Home Screen Contacts Option 5: Clean Up Your 'My Shortcuts' Gallery Variations on the Contact Home Screen Bookmark Requirements This will wipe out all of your remembered Wi-Fi networks, clear cellular settings, and delete VPN configurations. I got a sim in Chile and Argentina with no problems and now Im in Spain and all of the sudden this happens. All rights reserved. Go to Settings > Apple ID > Name, Phone Numbers, E-mail I dont know. FaceTime, Instagram messaging, Messenger, Snapchat don't work either. * Tap on the original number to select and activate it. Sign in with your Apple ID. What should I do to claim my points? Press question mark to learn the rest of the keyboard shortcuts. Trying to reset your Mac? This tip came in from a reader a couple of years ago, and its a good one. Thank you thank you thank you!! Id need more information to be able to try to answer this which country are you in now, are you using/have you used a different SIM card while youre away, what problem(s) are you having, and what have you tried so far to fix it? They're a Sprint user and has And its not obvious how to get the other party to switch how theyre contacting me. Save my name, email, and website in this browser for the next time I comment. Go to Settings > FaceTime Select the contact you want to use as the primary contact on the merged contact card. So people imessaging the number end up sending green messages. Updating is easy to do: This includes your FaceTime settings and those for Date & Time. They might be restricting which phone number or email address they can be reached at. Sharing the fix that worked for me after trying all of the above. *scratching head*. Tap the plus button and Return to the Home screen, then open FaceTime. Phil, Im having the same problem. Next up, its time to reset your network settings. Open OBS and set up a scene; Click Start Virtual Camera; Open FaceTime and select OBS Virtual Camera as the video input device; Additional information There are several reasons why your contactless card may not work. Experienced iMessage problem recently wit iPhone 11. I can only say what worked for me. Thats exactly what happened to me last year when I was in Rome! Once you've done this you'll be taken to a waiting room and only when the other party on the Apple device has joined the call and allowed you to enter will you be able to enjoy the wonders of a FaceTime call on your PC. Make an appointment or visit your local store today. For me I dont think sending the silent sms is the problem but receiving a silent sms back from Apple perhaps? In fact, sometimes it doesn't work at all. She may still have the same phone number, but it iMessage and FaceTime can take up to 24 hours to successfully activate. If not all applicants are available to tour, one member of the group of applicants or another personal representative must visit the property in person and perform a video call (such as Skype, Facetime, etc. My mom was devastated! Puzzled, I checked the settings on my iPhone, only to find both iMessage and FaceTime were disconnected. Do your coworkers also have iPhones? iPhone in Canada Blog , We'll be sending you daily emails with fresh Apple news. Just be sure you sign in with your Apple ID and/or add your phone number (iPhones do this automatically). WebAfter installing a new carrier settings update, FaceTime does not activate. Like the others, I had to turn iMessage and face time off, switch my phone off, take the sim out, count to 10 then put it back in and turn everything back on, it all worked, thank goodness. I traveled from Canada which is my home to Vietnam bought a SIM card and installed it. Waiting on FaceTime to connect can be frustrating, especially when you don't know what's causing the issue or how to fix it. As it happens, iPhones can have a bit of trouble adjusting to their new location. Several readers have mentioned this approach works for them, so its well worth trying! You might also have some weird APN settings set-up. No one should go through any of it especially when purchasing $1,000 phone! A couple days ago I had ATT store employee move my prepaid plan from an old flip phone to my iPhone 8. How do I align things in the following tabular environment? Do this by sliding the slider off and then on. However, Im still not getting replies from the previous conversations as SMS when Im not in WiFi. Too Many Adapters is a brand of Long Way Media Pty Ltd. Have You Turned It Off and On Again? But don't worrywhether it's the age of your device, your signal strength, software, or the fifth member of your Group FaceTime call, our Asurion Experts have a few ways to get past the everlasting connecting" screen so you can start chatting.
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