if you have mail tickets, that could be the reason why. I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. Different websites have different policies, but if yo. Set your selling price and select your preferred payment USE TICKETS WITH THE APP No haggling, no ghosting, nothing shady. She understood my concerns and tackled them all! You can sell on stubhub or independently (through facebook, reddit, craigslist, etc.) This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. June 11, 2022 Posted by: grady county, ga zoning map . Asked for information and helped me find the resolution I needed. Find out how we combat fake reviews. Request ID: 7a2a988ba9d144b3. My emails went unanswered. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. She should be commended by your company. User flair is your favorite album/song! HiJulia,Thanks for the review! Your website glitched causing me to overpay for a ticket. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. Cookie Notice Monae helped me by submitting a ticket to expedite shipping. Follow these simple steps to transfer the money to your selected financial institution. HiHeather,Thanks for reaching out to us and providing feedback. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. Once youve made your selection, use the pricing slider to adjust your sale price. Nothing convenient about it and if given an option to use ticket master or this, I would use anything but AXS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We are working hard to provide the best customer experience so your feedback does not go unnoticed. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Create an account to follow your favorite communities and start taking part in conversations. I don't want to have to wait until May to get my money back. Set your ticket on a flat surface to take a picture of the barcode. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets Ticketmaster logo . Ticketmaster should be able to confirm this for you. StubHub payment is on hold. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. To resell a ticket purchased on AXS, you need to: Find your AXS ticket. 2023 Trustpilot, Inc. All rights reserved. 03-12-2017 02:13 PM. no dude sell on stub hub plenty of ways to sell you can still transfer tickets, Did someone figure this out I really wanted to go to a event and I found out through another website ticket master has the wrong date cause its post poned and now I cant go. Often the artist and the venue puts a delivery delay until a week or two before the show. They are P3, section 322 row 8. I've been having problems getting into my account so I created a new account and she helped merge them so I could see my tickets for a concert tonight. We get it, plans change. Got a spare ticket you need to sell? Select 'Sell' from the home page or an event page. You purchased the ticket initially via Ticketmaster 2. Press question mark to learn the rest of the keyboard shortcuts. Replies to negative reviews in < 24 hours. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. What we have found over many years is that a certain kinds of presale can give you great seating and . truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. It shows how much when you list them. I appreciate the non scripted chat support. Martha J, AXS USD was very helpful. Bravo! Hi Dana,Thank you so much! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. Will it be available for these tickets at a later time? Privacy Policy. HiCW,Thanks for the review! Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). While its not solved yet, they said to call back tomorrow. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . When available, use the Transfer feature, which will allow you to send event tickets to a friend. Check out the link for How to Sell Tickets on StubHub From Axs. (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. I bought better seats now I have an extra pair of tickets for Aerosmith. They are P3, section 322 row 8. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. You are posting the ticket for resale via the Tick. 01-11-2021 06:36 AM 1 Reply By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Glad we could help :). Thank you, Alex! I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). ~VP, Contact Center. Frequently Asked Questions and Answers to the Use of Ticketmaster After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. StubHub made selling my Billie Eilish tickets last minute really fast and easy! She was able to find and and help reset my account so I could see them. Alex P. is a great addition to our team. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . If your AXS tickets are in a PDF, you can upload the PDF ticket file here. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Thanks for the review and enjoy your event! If so, which resale platform is the best? (When I go to my tickets on the AXS app there is no option for "sell".). I have 5 tickets for one of the Backstreet Boys shows scheduled in July. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. ~VP, Contact Center. My show starts in a couple of hours and I have not been able to transfer. Otherwise, they'll need to create an AXS account to claim the tickets. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). Kaci C is a great addition to our team. Based on my experience, AXS will also charge you for reselling your tickets. IP: 208.109.8.43 Dont worry if you only want to sell one ticket from a group purchase. Hi there! People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? For more information, please see our Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . How did you resolve this? For more information, please see our First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. Thanks for the review and enjoy your event! Can I sell my ticket? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. BUY THE PERFECT TICKETS Appreciate any other tips or insight. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . axs sell tickets grayed out May 21, 2021; Hello world! We are dedicated to making the needed changes so in the future you have the best experience. I purchased 4 tickets in the 308 section of the United Center. I have never sold any tickets before so have a few questions. I was on hold with StubHub for almost 3 hours. Supr3m3Hyp3B3ast 1 yr. ago. After you get the hang of it though, there's nothing to it. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. I finally got someone to answer and they sent me a weblink to upload some screenshots. It was my first time using this service and I plan on using it from now on because of my experience. Thanks for the review and enjoy your event! A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. He kept me informed as to what was going on, AND he solved my issue! Reply. Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? Sherrell is a great addition to our team. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. You can try reaching out to Ticketmaster and see why the tickets are greyed out. I want to sell 2 kcon tickets for 8/11. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. This experience has been atrocious. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. Buying Tickets Buying Basics, Resale, Accessible Seats and more. Here are 8 tips for writing great reviews. Loading. Thanks. Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. Once youve found your tickets, you can forward your email ticket to us or upload your PDF. Maybe that's the reason why? Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. Go to Solution. Your ticket may not be available for AXS Official Resale. I want to sell 2 kcon tickets for 8/11. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. found at the bottom of this page. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press question mark to learn the rest of the keyboard shortcuts. It's all a fan needs, all in one app. It goes against our guidelines to offer incentives for reviews. What is AXS Official Resale? Stefan is a great addition to our team. Create an account to follow your favorite communities and start taking part in conversations. 1.) We are changing the way you register and sign-in to the StubHub Community. You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. This is for tool on Feb 5 in New Orleans. The view from "up in the nosebleeds". I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. and our I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. Or because I paid with a credit card? ~VP, Contact Center. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Huh. Community Log-In Changes May 1st . I shared a Mobile Ticket with a friend and . ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. ~VP, Contact Center. Create an account to follow your favorite communities and start taking part in conversations. 0 Likes Reply. Can I share screen shots of the tickets with friends? Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. With Tixel, no one needs to go first and risk being ripped off. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. Kyturra is a great addition to our team. What options do I have. That sounds like a problem you need to fix. I could not find them in my account or anywhere. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. Alex P. Was so helpful and kind. Im pretty sure you have to be in a 3D view to render. We are changing the way you register and sign-in to the StubHub Community. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Click on "Your Account" and select the "Payments" tab. AXS gig tickets sold before being rescheduled. They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. We are working hard to provide the best customer experience so your feedback does not go unnoticed. She anticipated the errors that I would make and helped me correct them. We are dedicated to making the needed changes so in the future you have the best experience. If available, select the ticket (s) you want to sell and click Continue. Glad we could help :). This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS.
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