When you take out a subscription, youll have access to roadside care 24 hours after your purchase. For policies with a start date from 7 July 2020 - 6 June 2021 or with a renewal effective date from 10 August 2020 - 11 July 2021. Any licensed driver using your nominated vehicle can get help. enable JavaScript in your browser. This option also includes recovery of Eligible Caravan or Trailer for members with RACQ Ultimate. We've helped with over 800,000 jobs in 2021 alone. A document sent to you after you purchase your insurance policy. Target Market Determination for Motor Vehicle Insurance cover (PDF, 45 KB), Target Market Determination for Caravan and Trailer Insurance cover (PDF, 42 KB), Target Market Determination for Veteran, Vintage and Classic Vehicle Insurance cover (PDF, 40 KB), Target Market Determination for Boat Insurance cover (PDF, 41 KB), RACV Complete Care Motor Insurance product brochure (PDF, 204 KB), RACV Motor Insurance product brochure (PDF, 165 KB), RACV Caravan and Trailer product brochure (PDF, 207 KB), RACV Veteran, Vintage and Classic Vehicle Insurance product brochure (PDF, 145 KB), RACV Boat Insurance product brochure (PDF, 146 KB), RACV Financial Services Guide (PDF, 31 KB). For policies with a start date from 3 August 2022 or with a renewal effective date from 5 September 2022. RACV Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 376 KB) You could also try coupons from popular stores like LMT HAUS, Monbento, Sheet . RACV Motor Insurance Aussie Assist Benefits Guide - May 2019 (PDF, 316 KB) For copies, visit racv.com.au. I am covered by RACV Total Care, which is supposed to cover breakdowns of "Any vehicle you are driving" to be towed to either an agreed location within a set distance, or to the nearest RACV service center for repair. The Travel Entitlement chosen will be provided up until the End of the Incident. Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. It should be read alongside your Certificate of Insurance. Royal Automobile Club of Victoria (RACV) Limited. Roadside assistance if you cant ride your bike because of a puncture, mechanical problem or even exhaustion. A Terms and Conditions agreement acts as a legal contract between you (the company) and the user. Kilometres travelled beyond that limit arent included and youll need to cover the payment. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. Parts supplied by RACQ or our authorised stockist have been sourced from independent manufacturers and may or may not be genuine parts. Caravans and Trailers that are Ineligible Caravans or Trailers in accordance with the criteria in the Service limitations section above. Car Insurance provides cover for damage you may unintentionally cause to peoples properties or vehicles as a result of an accident on the road, as well as other listed events such as theft, vandalism or fire. RACV Members save 10% on motorhome and campervan rental Restriction: Terms and conditions apply. RACV Boat Insurance Premium, Excess, Discounts Guide - September 2022 (PDF, 65 KB) AAMI and GIO). It's great for those who mainly drive in metropolitan areas. RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 788 KB) We will use reasonable endeavours to notify you of any changes to the terms and conditions by placing a notice on our website. Top-range breakdown assistance that includes 100km of metro and regional towing plus generous taxi, accommodation and car hire benefits. It covers you and one vehicle. Some people won't leave their driveway without Total Care on car and bike, others (me incl) don't have any breakdown coverage I carry puncture kit and basic tools on the bike but that's it. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . If we can't unlock your vehicle, well contribute this amount to a professional locksmith. For policies with a start date from 28 October 2021 - 2 August 2022 or with a renewal effective date from 30 November 2021 - 4 September 2022. In addition to those limitations already set out in these terms and conditions, we will not provide Services where: (a) The damage is caused by an Insurable Event; (b) You have suffered broken windscreens or windows; (c) Your vehicle is an Ineligible Vehicle or an Ineligible Caravan or Trailer; (d) Your vehicle is already situated, or receiving services, at any garage, or service station, including that of an RACQ Service Provider, or undergoing mechanical or electrical repairs at yours, or someone elses premises; (e) You require supply of spare parts or tyres; (f) You require maintenance or general mechanical repairs, including temporary repairs to steering, brakes or other safety components. Find out more. We use cookies and other technologies to understand and improve your browsing experience. Pay for the service you. Quality service at no extra cost It has greater all-round cover. If youve made the switch to an electric vehicle (EV), or are thinking about it, all of our roadside assistance packages will keep your battery electric or hybrid vehicle moving so you can drive with confidence and get to where youre going. endstream Basically RACV will only cover fuel and towing for bikes/scooters It all depends on your level of acceptable risk. Some Remote Areas restrictions may apply. Your reference number is, Premium, Excess and Discounts (PED) Guides, RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 340 KB), RACV Motor Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 276 KB), RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 441 KB), RACV Veteran, Vintage and Classic Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 315 KB), RACV Boat Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 307 KB), RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 231 KB), RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 322 KB), RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 473 KB), RACV Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 407 KB), RACV Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 376 KB), RACV Motor Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 565 KB), RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 272 KB), RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 411 KB), RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 788 KB), RACV Veteran, Vintage and Classic Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 344 KB), RACV Veteran, Vintage and Classic Vehicle Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 460 KB), RACV Veteran, Vintage and Classic Vehicle Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 491 KB), RACV Boat Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 329 KB), RACV Boat Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 7,889 KB), RACV Boat Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 483 KB), RACV Motor Insurance Premium, Excess and Discounts Guide - February 2023 (PDF, 100 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - February 2023 (PDF, 77 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - February 2023 (PDF, 185 KB), RACV Boat Insurance Premium, Excess, Discounts Guide - February 2023 (PDF, 80 KB), RACV Motor Insurance Premium, Excess and Discounts Guide - October 2021 (PDF, 214 KB), RACV Motor Insurance Premium, Excess and Discounts Guide - June 2021 (PDF, 98 KB), RACV Motor Insurance Premium, Excess and Discounts Guide - July 2020 (PDF, 45 KB), RACV Motor Insurance Aussie Assist Benefits Guide - May 2019 (PDF, 316 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - September 2022 (PDF, 68 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - August 2022 (PDF, 65 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2021 (PDF, 115 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - June 2021 (PDF, 98 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 1,233 KB), RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - May 2019 (PDF, 85 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - October 2021 (PDF, 62 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - June 2021 (PDF, 82 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - October 2020 (PDF, 749 KB), RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - May 2019 (PDF, 71 KB), RACV Boat Insurance Premium, Excess, Discounts Guide - September 2022 (PDF, 65 KB), RACV Boat Insurance Premium, Excess, Discounts Guide - August 2022 (PDF, 60 KB), RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2021 (PDF, 66 KB), RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - June 2021 (PDF, 79 KB), RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 883 KB), RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - August 2018 (PDF, 71 KB). The annual Entitlement may only be used towards the parts and/or labour required by the locksmith to: If the Eligible Vehicle is immobilised by an anti-theft device, assistance will be provided for the purpose of removing the device only. 20% off Chargefox fast charging The most common issue I see is punctures, I carry a tubeless repair kit and pump, many use a lightweight compressor. Areas within the greater Gold Coast, Brisbane or Sunshine Coast regions. This is the total dollar value of the benefits you can receive after a mechanical breakdown, per incident. I've scoured their terms and conditions to find anything about transporting an unregistered vehicle on a permit. This Entitlement is for one tow per Breakdown at no charge. Please note that a number of vehicles have been specifically designed by the manufacturer not to be broken into. Terms & Conditions T&Cs When booking/purchasing with ClubConnect, you are agreeing to abide by the following terms and conditions: Voucher Validity Vouchers are valid for a period of 12 months from the date of issue, this excludes attractions that have been booked for a specified date or where a 'valid to' date is specified. 87 0 obj If you have Roadside Care, youll only be towed to the nearest attending Service Centre. Where a Breakdown occurs in a Remote Area, RACQ may be able to assist but you may incur an additional cost. #12. If youre not an Emergency Roadside Assistance Member, dont stress. Access to RACVs electric vehicle fast charging network, and save 20% when charging your EV at any Chargefox ultra-rapid site. Keep in mind that administrative fees apply for monthly payments (50c a month thats $6 over the year). Terms and conditions may include: Intellectual property rights Termination clauses Governing law clause DMCA notice clause Limitation of liability Enforceability clause Arbitration clause Confidentiality clause Indemnification clause The Caravan or Trailer wheel nut spanner and jack (heavy duty, if required) must be provided. RACV Caravan and Trailer Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 1,233 KB) For more details on vehicle eligibility, towing limits and exclusions, see Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB). <>/Filter/FlateDecode/ID[<116D2E55D21DB2110A0002F7D0EABCFF>]/Index[84 26]/Info 83 0 R/Length 97/Prev 353130/Root 85 0 R/Size 110/Type/XRef/W[1 3 1]>>stream We will, however, provide a tow of 20km in any direction to a repairer at no charge, providing that the vehicle, and associated components are entirely intact. Roadside Care covers anyone driving your one nominated vehicle. Eligible products for Memberships currently are Roadside Assistance (excluding Fleet Fee for Service), Insurance products (excluding CTP Insurance and Travel Insurance), Lifestyle and RACQ Bank products (excluding Cash PassportTM Platinum Mastercard). RACQ reserves the right to decline any application or renewal at any time. $27 - $34.99 per hour. Total Care covers anyone driving your nominated vehicle. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners. Free fuel if you run out (in Victoria only). Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - June 2021 (PDF, 79 KB) The Drivers principal place of residence in Australia. 84 0 obj Where RACQ is able to assist you and incurs additional costs in providing Services to you on an island or river crossing, for example, barge, ferry or additional towing costs, you will be required to pay any additional costs RACQ incurs in accessing the Breakdown site. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. Any area where Roadside Assistance cannot be provided from an RACQ Service Provider or Service Provider affiliated to an interstate Automobile Club/Association. If youre already an RACV Member you may also be eligible for a discount on your yearly subscription. Use the promo code to redeem online, or show your RACV Membership card in-store to receive this offer. Please refer toEmergency Roadside Assistance Terms and Conditionsfor the exact entitlement. With our three levels of roadside assistance, youll get help when it matters most like when you get a flat battery or tyre, getting locked out of your car or even running out of petrol. Organisations looking to provide the best training to their people to build a culture of proactive care; Occupational Health & Safety departments looking for better ways to reduce risk and promote a healthier workforce; Managers looking to support staff mental health and create a culture of resilience If you're broken down now and need immediate help, call 13 11 11. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners. enable JavaScript in your browser. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. There is no cost for fitting an RACQ battery to the Eligible Vehicle. Insurance coverage cost and risk are entirely your responsibility in all circumstances and you agree to indemnify RACQ and any RACQ Service Provider against any loss, damage or claims. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. Additional costs will be at the members expense. If the Eligible Vehicle requires towing while it is towing a Caravan or Trailer, the Caravan or Trailer will be towed under the same conditions as the Eligible Vehicle, to the same destination, providing that it can be towed behind the attending tow truck. By using our site, you agree to us collecting this information and to ourPrivacy Charter. Where evidence cannot be provided RACQ may decline to provide the Travel Entitlement or require the Driver to pay for the relevant Travel Entitlement. If the Caravan or Trailer being towed by the Eligible Vehicle experiences a minor mechanical or electrical Breakdown, an RACQ patrol will attend within your Entitlements. Choose from three levels of roadside assistance with monthly or annual payment options. 5 litres of fuel if youre stranded in Victoria with an empty tank. startxref Size and Weight Restrictions Weight (GVM*) Height Width Length^ TOTAL CARE 8 Tn 3.3m 2.5m 9.0m 10'9" 8'2" 29'6" * GVM (gross vehicle mass) of a vehicle means the maximum loaded mass In the spirit of reconciliation, RACQ acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. If you would like more information, please contact 13 19 05. Help with common issues like lockouts, flat tyres or flat batteries Australia-wide, 24 hours a day. In five quick questions youll have your match. RACV Boat Insurance Premium, Excess, Discounts Guide - August 2022 (PDF, 60 KB) enable JavaScript in your browser. All benefits in the table are subject to limitations and exclusions. It includes: assistance for you in any vehicle you're driving assistance for anyone driving your nominated vehicle 100km metro and regional towing, per incident three taxi trips up to $100 each, per breakdown Mozo snapshot. For policies with a start date from 15 July 2021 - 2 August 2022 or with a renewal effective date from 16 August 2021 - 4 September 2022. Well tow you to the nearest accessible charging station or your preferred destination within your towing benefits. Your type of roadside assistance subscription will determine how far we can tow your vehicles. Where the vehicle receiving service is a motorcycle and towing cannot be completed within the operating hours of the place of repair. Usually, well have someone out to help you within an hour of your call. But not sure you can get cover if not living in Vic? See criteria for Eligible Vehicles in the Service limitations section above. RACV Extra Careif you usually stay local, but often take trips out of town. Perfect for anyone travelling in-and-out of town, get up to 60km of metro and regional towing, plus taxi, accommodation and car hire benefits. Following your request to retrieve keys locked in the vehicle, RACQ will not take responsibility for any damage that may occur and will require that a waiver be signed prior to any work commencing. Please note, Entitlements will not be provided for a problem that pre-existed or occurred before purchase of the policy or within an applied waiting period. You may be able to get roadside assistance from our interstate affiliates. Roadside Care is our basic package that covers the essentials. As a mutual organisation, RACQ re-invests any operating surpluses back into the development of products and services that return the most value and benefit to members. This includes decisions regarding access to your entitlements. Excellent employee benefits and onsite parking. Quality service at no extra cost 3Including drawbar for caravans. Roadside Assistance can be purchased by any resident of Australia, with an Australian residential address. For copies, visit racv.com.au. Email: gordon_oakley@racv.com.au. Qualified mechanics on call, no matter how many times things dont go to plan. need by Credit Card *. Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. For policies with a start date from 3 August 2022 or with a renewal effective date from 5 September 2022. Deals. Plus, youre covered if you get locked out of your caravan or it gets a flat tyre. For policies with a start date from 3 August 2022 or with a renewal effective date from 5 September 2022. NRMA, RACV and RACQ). Professional locksmith services may incur additional fees. 90% of issues are fixed on the spot, so you can get moving again. Brisbane QLD. The analysis included evaluating how a car (and its driver) is insured (whether by market value or agreed value); what inclusions were on offer, such as hire cars or free roadside assistance; and. For $19.99 a month over 12 months or $214 for a whole year upfront, Members will also receive a Windscreen Plus Add-on and extra towing. The information provided is general advice only. All entitlements will be subject to local availability. Essential cover for those who drive short distances in the metro area. For policies with a start date from 13 October 2020 - 6 June 2021 or with a renewal effective date from 28 October 2020 - 11 July 2021. If youve made the switch to an electric vehicle (EV), or are thinking about it, all of our roadside assistance packages will keep your battery electric or hybrid vehicle moving so you can drive with confidence and get to where youre going. <>stream RACQ Membership is available to individuals and businesses that meet the relevant eligibility criteria. Yes, all levels of RACV Emergency Roadside Assistance include towing. I have 4 x cars and it says I nominate a vehicle for the total care package, and also get the benefit in any car I'm driving. A trained mechanic will ask you questions and run a diagnostic test to find out whats wrong with your vehicle. For policies with a start date from 24 August 2018 - 12 October 2020 or with a renewal effective date from 1 October 2018 - 27 October 2020. For policies with a start date from 28 February 2021 - 14 July 2021 or with a renewal effective date from 5 April 2021 - 15 August 2021. Car insurance provides protection from losses resulting from owning and . Regardless of your level of cover, you are entitled to receive the applicable Entitlements set out in these terms and conditions for Eligible Caravans and Trailers. The value of Entitlements provided to you under any option or combination thereof will not exceed the maximum total within any one subscription year. This site will not function correctly without JavaScript enabled.Please (b) RACQ estimates the repairs will take more than 24 hours for Ultra Care and RACQ Ultimate or 48 hours for Plus Care. RACQ will also arrange and pay for accommodation until the next air, rail or coach service arrives, up to $1,200. | HYBRID | Ask about our Warranties available with 12 MONTH RACV ROADSIDE ASSISTANCE Looking for an Uber approved car, or wanting to save on rising fuel costs ? A Caravan or Trailer that has been situated at one location for more than four weeks may be deemed as being a permanent place of residence; (b)Use a fifth wheel (semi-trailer hitch); (c)Are unregistered or rental Caravans or Trailers or those on a day registration permit; or. For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.
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