Their work also exposes them to various on-the-job hazards, including assault and other forms of workplace violence. Municipal and school employees in New Rochelle who already received vaccinations at Montefiore will still need second doses in a month. Shared on May 19, 2020. Sign up to receive our e-newsletter for the latest health and wellness information from White Plains Hospital. Anecdotal feedback suggested these resources to be both validating and practically useful. From the outset, there was concern that a surge of patients could overwhelm capacity for care and that MMC's workforce might experience unprecedented levels of stress and trauma. ol{list-style-type: decimal;} This employer ignored repeated episodes of physical assault that put their employees at risk, said OSHA Area Director Robert T. Garvey in Tarrytown, New York. Login Now The Montefiore Emotional Support Allies (MESA) program was created as a format in which nurses, physicians, physician assistants, respiratory therapists, and house officers serving on the frontlines were paired with a Montefiore psychologist, social worker, psychiatrist, or psychiatric nurse practitioner as an ally, who offered peer support, information about resources, and assistance, if needed, with referral for treatment. official website and that any information you provide is encrypted No password is required to access the Internet. Briefer sessions that lasted 15 minutes were usually conducted during morning rounds and were focused on providing support and identifying resources. Our goal was to provide support to all staff at a NYC epicenter, but many of our services, such as MESA and team support sessions, were concentrated on clinical rather than nonclinical staff such as sanitation, cafeteria, and patient transport workers. 2020. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 14 0 R 15 0 R 16 0 R 17 0 R] /MediaBox[ 0 0 540 720] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Who is eligible for income protection benefits? Montefiore Skilled Nursing Collaborative Request Medical Records Help for Health Republic Members In the Neighborhood Commitment to Quality Care and Patient Safety Manage Your Health Online Contact Montefiore Clinical Trials & Research Search Clinical Trials Home > Step 2: Policies & Procedures Step 2: Policies & Procedures Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The portal for all UPMC patients EXCEPT those in Central Pa. Cannot complete your request. Complete details are contained in the Plan documents and/or insurance company contracts, which legally govern the Program and which are controlling in the event of the conflict. MMC is also the largest employer in the Bronx, with many employees living in the diverse communities we serve. An assigned provider reached out to staff associates within 24 hours of referral. Montefiore Health System (MHS) is a multisite complex health care system located in NYC and surrounding counties, serving a diverse patient populationincluding communities disproportionately affected by COVID-19. The staff has been so supportive and makes it such a warm and welcoming space during this hectic time. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. endstream endobj 47 0 obj <>stream These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active. Variation in COVID-19 hospitalizations and deaths across New York City boroughs. .manual-search ul.usa-list li {max-width:100%;} Montefiore Brand Center * Please enter your password Contact the Brand Center Team Vendors & Guests Please register to receive your logon information. 2020. Employee Questionnaire 115 questions. Before sharing sensitive information, make sure youre on a federal government site. Parenting skills group sessions were offered via telehealth weekly, with between-session materials exchanged via e-mail. Others were referred from the emotional support line and the Montefiore Emotional Support Allies (MESA) program. 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, Obtain a price estimate for your services, Allied & Other Health Professional Training. View the citations. Choose login below. Session duration varied by request from brief (for example, 15 minutes) to longer (for example, 1 hour); some sessions were discrete (one time), while others were ongoing, but time-limited (for example, weekly for 4 weeks). All resources are easily accessible on any computer or mobile device. To meet their needs, Montefiore has been able to grant its patients and visitors free access to high-speed, wireless Internet inside patient rooms, waiting areas and outdoor courtyards. The agency also cited the facility for two other-than-serious violations, with $3,902 in proposed penalties, for incomplete, inaccurate and untimely injury and illness incident reports. Clergy support was offered through referral by a psychologist coordinator at MMC. An assortment of insurance products and discount programs through Voluntary Benefits. Your health information, right at your fingertips. M]YLnDPg2qLDa8{ b{x2;t")o`KU]j>7ddqR_{8R= eJM}Pwa[$%+i/H%Ymvi^8 _|HqIhm("es4VId 200 Lothrop Street The SSC has provided a space for me to rejuvenate, nourish, and relax. If you are a full time or part-time employee budgeted to work 22.5 hours or more a week, you may participate in the health care plans. During the COVID-19 pandemic, frontline workers have experienced high levels of stress and anxiety. It serves as an internal hub for communication and collaboration, allowing employees to easily connect and share information with one another. Subsequently this and other information was also posted on the Albert Einstein College of Medicine website,6 where it was available to the general public as well as other health care workers and researchers within and beyond the Montefiore/Einstein community. Employees in Local 1199 are covered under a collective bargaining agreement and should refer to their respective contract for health care coverage information. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. The agency determined that Montefiores workplace violence prevention program was inadequate and lacked effective engineering and administrative controls and employee training to protect workers against the recurring hazard of workplace violence. hbbd``b`$C` @b@B=`c- %I 0 q4aHr?O g Centers all underwent deep cleaning on a nightly basis. Associate Wellness, Obtain a price estimate for your services, Allied & Other Health Professional Training. The interventions instituted at Montefiore included psychoeducational resources, a phone support line, Staff Support Centers (SSCs), a clinical treatment program, team support sessions, peer support outreach, mental health and wellness programs, and clergy support. The SSC was advertised as a place to balance work with self-care and a safe place to nurture one's whole self. 55 0 obj <>/Filter/FlateDecode/ID[<7A2FD363522FD9EBB47BA184EEBB3D89>]/Index[43 29]/Info 42 0 R/Length 73/Prev 48961/Root 44 0 R/Size 72/Type/XRef/W[1 2 1]>>stream An official website of the United States government. Coverage begins on the first day of the month following your start date. Montefiore Medical Center recognized the urgent need for mental health support to mitigate and treat psychological distress among staff. a Good medical job. All resources were created in English and Spanish. Patient Portal. The most common Montefiore Medical Center email format is [first_initial] [last] (ex. By U.S. Mail: 111 East 210th Street Bronx, NY 10467-2490 Via interoffice mail or FedEx: 555 South Broadway, Bldg A Tarrytown, NY 10591. With institutional encouragement and the collective efforts of more than 150 mental health professionals and other staff, it was possible to set up durable mental health supports with multiple points of access. US Department of Labor cites Watertown, Connecticut, manufacturer for 48 safety, health violations following employees death, US Department of Labor cites Ohio auto-parts supplier after employee dies, several hospitalized following coronavirus exposure at Sanoh America. What candidates say about the interview process at Montefiore Medical. EASY WAY TO ORDER ONLINE: Shop from home with convenient online ordering 24/7 utilizing your secure log-in at www.cintas.com All full-time and part-time employees budgeted to work 22.5 hours or more per week are eligible, however the benefits may differ by job classification and length of service. Provided e-commerce and database solutions to corporations. *Employees in the Local 1199 collective bargaining unit are not eligible for the Hospital contribution. The support line was used infrequently. The energy in this roomwe know you care and listen and take good care of us. Frequently, visitors would form relationships with volunteers and cited these connections as particularly important to them. SMART and SMART-FAM clinicians were largely drawn from among psychology, psychiatry, and social work in the Department of Psychiatry and Behavioral Sciences. Decisions about the length, content, and format of sessions were often made by mental health clinicians in conjunction with discussion with unit leaders who had an appreciation for the needs of their teams as well as the clinical demands of their areas. Some calls were related to questions about services and resources. Search. Einstein Physicians Holland Pediatrics - Buck Rd. Montefiore Medical Center has 1,491 acute-care beds and treats the Bronx community, which has more than 1.4 million people . Sessions were led by clinicians who also often provided mindfulness and breathing-based exercises. 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, www.MyMonteBenefits.com/thinking-of-joining-montefiore, Obtain a price estimate for your services, Allied & Other Health Professional Training, Healthcare benefits with medical, prescription drug and dental coverage, Flexible Spending Accounts that provide valuable tax-savings opportunities, Life, Accident and Business Travel Accident Insurance, Paid time off for illness, vacation and holidays, Disability benefits to protect your income if you are ill or injured and unable to work, Tax Deferred Annuity 403(b) Plans to help provide for your future financial security. 139, PlumBenefits Entertainment Become a member code: ac1221237. To help answer any questions that you may have, we have created a direct Benefits & Wellness telephone and e-mail that you get your questions answered as quickly as possible. POSITION SUMMARYThe Communications Specialist is responsible for managing Atlas Healthcare Partners' day-to-day internal communication efforts. At MMC, team support sessions were conducted for frontline health care workers both remotely and in person. Please contact the vendors below for more information. Topics included general insights on behavior and experiences during disasters, identifying burnout and mental distress in oneself and others, establishing techniques that enhance well-being, and finding ways to manage grief. We hope to shed light on feasible interventions that other hospital systems can implement to support frontline workers mental health in the midst of an infectious disease pandemic. Eleven thousand individual therapeutic art kits, positive affirmation stones, and breathing cards, created by a licensed art therapist, were available for staff visitors to take home. Other common Montefiore Medical Center . It was recognized that despite many forms of support already developed, many clinical staff were too stoic or overwhelmed to access them. Employee and Board Member Login Montefiore Nyack Hospital Access. New York Times . Our complete benefits package is available to all full-time and part-time employees and includes: The employer has 15 business days from receipt of its citations and penalties to comply, request an informal conference with OSHAs area director, or contest the findings before the independent Occupational Safety and Health Review Commission. We also are surveying staff to obtain further quantitative and qualitative feedback on the impact of the individual supports described to advance knowledge about effective interventions for supporting the mental health of health care workers and mitigating against the development of post-traumatic stress disorder and other potential consequences of a pandemic such as COVID-19. Travelers Insurance Company Automobile & homeowners insurance 888.695.4640 Please call travelers for additional information. If you can't find it, please contact your system administrator. The phone line was discontinued on June 19, with callers referred to MMC psychiatry outpatient services and employee assistance programs, as well as to a NYC mental health hotline (NYC Well). White. .h1 {font-family:'Merriweather';font-weight:700;} Calls often involved distress about being deployed to unfamiliar services or roles, fears about infecting loved ones, and feelings of inadequacy about not being able to do more to help patients and families. endobj Patients and guests can use their laptops, iPads, iPhones, Droid-enabled phones and other mobile devices on our campuses to connect to the wireless system. Read more X Become a Member Home About us In total, 240 calls were received between March 24 and June 19, 2020. The ALR Form is also available on the Intranet under the Human . The EAP is offered at no cost to you. We believe that SSCs were the most frequently used because they were easily accessible places for respite, refreshment, and recharging and offered a basic form of human connection not necessarily associated with the potential stigma of seeking formal support. An inspection by the U.S. Department of Labors. Additional efforts in the future are needed to more fully reach nonclinical frontline workers. Montefiore expects to continue these plans indefinitely, but reserves the right to change, modify or terminate the Plans in whole or in part, at any time and for any reason. When such hazards exist, employers must develop and maintain an effective workplace violence prevention program. About Us . Ozuah PO. After initial contact was made, staff were able to text, e-mail, call, or opt out. Treatment was based on individual need and delivered by trained clinicians. Recognizing that other hospital systems across the globe are facing similar circumstances, we provide an overview of the support services implemented at MMC in order of execution. Federal government websites often end in .gov or .mil. The SSC consisted of a main entrance room and four additional smaller spaces, with couches, massage chairs, and computers. Virtual meditation and art sessions for workers were offered at MMC to reduce stress and improve resilience. At MMC, discussions between colleagues in psychiatry and medicine highlighted a need for proactive peer outreach and support. 8600 Rockville Pike 1 0 obj %PDF-1.5 Montefiore is one of Australia's leading aged care providers, offering quality Residential Care in Sydney's Eastern Suburbs and North Shore as well as home care across the city. -Managed training program for 400 administrative staff on implementation of EPIC systems electronic medical records. These services (in order of implementation) included psychoeducational resources, an emotional support line, Staff Support Centers (SSCs), individual clinical treatment services, team support sessions, peer support outreach, a wellness series, and clergy support. Online access. #views-exposed-form-manual-cloud-search-manual-cloud-search-results .form-actions{display:block;flex:1;} #tfa-entry-form .form-actions {justify-content:flex-start;} #node-agency-pages-layout-builder-form .form-actions {display:block;} #tfa-entry-form input {height:55px;} Many of these services are ongoing, and the SES Team continues to meet regularly to plan, debrief, and support one another. The portal for UPMC patients in Central Pa. An official website of the United States government. During the COVID-19 pandemic, preliminary studies revealed that a significant proportion of health care professionals, particularly at the epicenters, were experiencing unprecedented levels of anxiety, insomnia, depression, and distress.1 Controlled project budgets of 5 million dollars - consistently on . Get Verified Emails for 9,989 Montefiore Medical Center Employees. Click to Learn More. Note: Your browser does not support JavaScript, Press Continue to proceed. Anecdotally, we believe staff interested in faith-based supports sought those within communities familiar to them rather than through the workplace. Pappa S. Prevalence of depression, anxiety, and insomnia among healthcare workers during the COVID-19 pandemic: a systematic review and meta-analysis. Elsevier Public Health Emergency Collection, https://www.nytimes.com/2020/06/09/opinion/coronavirus-racism-montefiore-medicine.html, https://www.cstsonline.org/resources/resource-master-list/coronavirus-and-emerging-infectious-disease-outbreaks-response, https://einstein.yu.edu/intranet/coronavirus/virtual-support-center/. To our knowledge, this is the first program of this type, although similar interventions have been used by soldiers in war (battle buddies) and have been demonstrated to be successful.7 Unsolicited comments from faculty included the following: We believe this proactive program had a positive impact, but a formal survey to assess volunteers experiences is currently under way. Staff | Montefiore St. Luke's Cornwall Hospital. Several weeks after SMART was developed, we noted that the stress of parenting was a recurring theme as we met with staff. Your bi-weekly contributions are deducted from your paycheck on a before-tax basis. Refreshments were provided at all sites, including numerous donations of meals and snacks. 412-647-8762 Posted 12:00:00 AM. . At Montefiore Medical Center, we understand the need to stay connected with family and friends during a stay at one of our facilities. Sign Up Now Employees Registration is not required for Montefiore Associates who login via the Intranet. Group leaders were given written guidance outlining a framework of ways to provide emotional support in a group setting. Reported barriers to participation included lack of time, insufficient advertising, and lack of awareness and support from higher-level management. <>>> (Managers or General) Interview. Unsolicited comments from attendees included the following: Although we refrained from conducting a formal survey of visitors to minimize burden and obviate concerns about confidentiality during an overwhelming time, the volume of visits and the influx of requests to maintain some form of similar staff support beyond the pandemic generally support the degree to which this form of support was believed to be feasible and supportive. MMC includes three legacy campusesMoses, Weiler, and Wakefieldand serves more than 600,000 unique patients. /*-->*/. When such hazards exist, employers must develop and maintain an effective workplace violence prevention program. 2023 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences, Supplemental content provided by Healthwise, Incorporated. Montefiore Health System (MHS) is a multisite complex health care system located in NYC and surrounding counties, serving a diverse patient populationincluding communities disproportionately affected by COVID-19. Frontline staff received an e-mail with their allies contact numbers and information on the program. Our Wellness Initiative To Your Health! If you do not find the information you need here, please call the Montefiore-Einstein COVID-19 Hotline at 1844444CV19 (8444442819). All were seen at no out-of-pocket cost, regardless of insurance. .cd-main-content p, blockquote {margin-bottom:1em;} Lai J. Employers can and must reduce workplace violence hazards by implementing and maintaining an effective workplace violence prevention program, which is an essential safeguard for these essential workers.. .agency-blurb-container .agency_blurb.background--light { padding: 0; } Board Members: Forgot password? Bethesda, MD 20894, Web Policies 2020. Graduate Medical Education; Patient Portal; Pay My Bill (845) 561-4400. Initially, the service was available with limited hours, but it was quickly expanded to include access from 8:00 a.m. to 10:00 p.m., seven days a week. Together, our team supports the goals of the organization through its commitment to attracting, sustaining and inspiring great individuals to ensure workplace excellence. National Library of Medicine Limb preservation and restoration program. As of June 11, 2020, infographics were accessed online via the Montefiore intranet approximately 180 times, and more than 200 printed copies were distributed to staff in person. 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